Citizenm Boston Back Bay, Boston ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

408 Newbury Street, Boston, Massachusetts, United States, MA 02115

CitizenM Boston Back Bay is located at the vibrant intersection of Massachusetts Avenue and Newbury Street. This hotel is situated above the Massachusetts Turnpike, showcasing its unique urban positioning. It is the second CitizenM hotel in Boston, catering to travelers with a modern design and amenities. The location offers easy access to cultural attractions and shopping in the Back Bay area.

Location

The hotel is centrally located, just 5 km from significant attractions like the Central Square Theatre. Popular nearby sites include the Museum of Fine Arts and Boston Public Library, enhancing cultural experiences for visitors. Transportation options are readily available, with Boston Harbor Seaplane Base Airport located approximately 11 km away. The Back Bay area is well-known for its shopping and dining, making it a prime location for tourists.

Rooms

Each double room is equipped with air conditioning and features an iPad for guest convenience. The private bathrooms are fitted with showers and hairdryers, enhancing the stay experience. Rooms also include a television, wardrobe, and safe deposit box for added security. Heating and complimentary Wi-Fi are standard to ensure a comfortable environment.

Eat & Drink

The hotel includes a restaurant that serves international cuisine, catering to diverse palates. Guests can enjoy buffet, vegetarian, or vegan breakfast options each morning. A bar is available for those looking to unwind with a drink. Additionally, a terrace offers an outdoor setting for dining or relaxation.

Leisure & Business

CitizenM Boston Back Bay features amenities designed for both leisure and business travelers. The hotel's reception can provide tips on the surrounding area and local attractions. Free Wi-Fi is accessible throughout the property, facilitating business needs or leisure browsing. The establishment maintains modern décor and provides a comfortable atmosphere for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

14 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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King Room Premium View

Max:

2 persons

14 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Boston 2.8 km

Airports

Logan (BOS) 14.6 km

Worcester Regional (ORH) 75.5 km

Train

Beacon Street Station 1.0 km

Bus

Bus stop100 m

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Buffet!

The breakfast buffet was an absolute delight! There was a fantastic variety with fresh juices, cereals, fruits, and hot options that included scrambled eggs and sausages. Plus, the barista-quality coffee served to order was the cherry on top. I was pleasantly surprised by the vibrant dining atmosphere with a mix of guests, making it a perfect start to the day.

Arthur123. USA, 2024-04-15Read full review on

High-Tech Comfort!

I loved the innovative room features! Everything from the blinds to the lighting was controlled via an iPad, making it super convenient and fun to use. The design was exceptionally clever; the room felt cozy even though it was compact. The bed was incredibly comfortable with the fluffiest pillows, and the full-width picture window provided a amazing view of the city at night.

IsaacSmith. UK, 2024-05-01Read full review on

Impressive Tech Controls!

The integration of technology in the room made my stay even more enjoyable. After a quick tutorial, I effortlessly managed the room's temperature, lighting, and TV through the tablet provided. The entertaining alarm features let me wake up to various sounds. I found it exciting to play with every morning! This tech-responsive atmosphere added a great modern touch to my experience.

Cecil_Parker. Canada, 2024-06-10Read full review on

Luxurious Sleep Experience!

I had a fantastic sleep thanks to the massive king-sized bed that was simply divine. It was strategically placed to provide a cozy experience, with a beautiful view framed by the giant window. Even though the room was small, the thoughtful design ensured I had everything I needed within reach. I felt like I was floating above the city, waking up to stunning views during my stay.

Benjamin_88. Australia, 2024-07-20Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries

Media

iPad

Location

408 Newbury Street, Boston, Massachusetts, United States, MA 02115

Map view

408 Newbury Street, Boston, Massachusetts, United States, MA 02115

City landmarks

Stadium

Fenway Park

950 m

Museum

Museum of Fine Arts

1.3 km

139 Tremont St

Boston Common

2.1 km

Park

Boston Public Garden

1.8 km

Library

Boston Public Library

1.1 km

Boston

Freedom Trail

2.2 km

Market

Faneuil Hall Marketplace

3.1 km

Square

Copley Square

1.2 km

Museum

Isabella Stewart Gardner Museum

1.7 km

Parking area

Skywalk Observatory

1.1 km

Church

Trinity Church

1.3 km

Tower

John Hancock Tower

1.4 km

University

Massachusetts Institute of Technology

1.4 km

Museum

Museum of Science

2.6 km

Theatre

Boston Symphony Hall

660 m

Museum

Gibson House

1.7 km

Museum

Boston Tea Party Ships & Museum

3.2 km

Boston

Back Bay

980 m

Aquarium

New England Aquarium

3.5 km

Museum

MIT Museum

1.8 km

Cemetery

Granary Burying Ground

2.5 km

Park

Emerald Necklace

920 m

Church

The First Church of Christ

810 m

Nearby

Library

The Mary Baker Eddy Library

420 m

Convention Centre

John B Hynes Veterans Convention Center

470 m

Spa Centre

Newbury Street

520 m

200 Massachusetts Ave The Mary Baker Eddy Library

The Mapparium

410 m

815 Boylston Street

Boylston Street

560 m

Museum

Ayer Mansion

260 m

Boston

Kenmore Square

570 m

Restaurants

Boston Burger Company

180 m

1100 Boylston St

The Bebop

230 m

1116 Boylston St

Pad Thai Cafe

290 m

6 Hemenway St

Sonsie

210 m

327 Newbury Street

Cornish Pasty Co

210 m

51A Massachusetts Ave

Sweet Cupcakes

220 m

49 Massachusetts Ave

Summer Shack

400 m

50 Dalton St Ste 2

Dillon's Restaurant and Bar

300 m

955 Boylston St

The Corner Tavern

250 m

421 Marlborough St

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

7.6/10

Very good

Rooms

8.8

Location

8.6

Service

8.2

Dining

5.0

Ava

United Kingdom, January 2025

7.2/10

I had a pleasant stay overall, with clean and spacious rooms that added to my comfort. The staff was accommodating, making my experience smooth. However, I found the dining options to be limited, especially for breakfast, which was a bit of a letdown. The hotel's setting was great, but I'd wished for a little more variety on the menu. Additionally, Wi-Fi was a bit pricey, which was inconvenient.

Rooms

8.0

The rooms were clean and spacious, providing a comfortable environment for my stay.

Service

7.0

The staff was accommodating and helpful throughout my stay.

Location

9.0

Conveniently situated, making it easy to explore nearby attractions.

Dining

5.0

The breakfast options were somewhat limited, which left much to be desired.

Facilities

7.0

The hotel had decent facilities, but there’s room for improvement.

Emerson

United Kingdom, January 2025

8.2/10

I had a wonderful stay at this hotel with its clean and spacious rooms, making me feel right at home. The staff was incredibly helpful and made my experience even better. The only downside was that the dining options, particularly for breakfast, weren't as varied as I hoped. However, I really enjoyed the pool area, which was relaxing. Overall, it’s great value for money, though Wi-Fi costing extra was a bit of a letdown.

Rooms

9.0

The rooms were clean, spacious, and very comfortable.

Service

9.0

The staff were super helpful and friendly throughout my stay.

Location

8.0

The hotel is conveniently located, making it easy to explore the area.

Dining

5.0

The dining options were decent but I wished there were more breakfast choices available.

Facilities

8.0

The pool area was well-maintained and a great place to unwind.

Christina

United Kingdom, October 2024

8.0/10

I had a lovely stay at this hotel! The rooms were clean, modern, and very comfortable, making it easy to relax. The staff were welcoming and attentive, ensuring I felt right at home. However, the breakfast could have had more variety, and the dining area was a bit cramped at times. I found the amenities including the pool quite nice, but Wi-Fi should really be included in the package, as it was an extra cost for me.

Rooms

9.0

The rooms were clean, modern, and comfortable, which made my stay very enjoyable.

Service

8.0

The staff were welcoming and attentive, always ready to help.

Location

9.0

The hotel is conveniently situated, making it easy to explore nearby attractions and beaches.

Dining

5.0

Breakfast options were limited, and the dining area felt a bit cramped.

Facilities

8.0

The pool area was mainly well-maintained and enjoyable, perfect for relaxation.

Isaac

United Kingdom, September 2024

7.8/10

I had a lovely stay at this hotel, with clean and spacious rooms that were quite comfortable. The staff was genuinely friendly, which made the experience even better. However, the dining options could definitely use some improvement, as the breakfast selection was a bit limited. The facilities, especially the pool area, were great and well-kept. Overall, I found it to be a good value, even though Wi-Fi was an extra charge.

Rooms

9.0

The rooms were clean, spacious, and comfortable.

Service

9.0

The staff was genuinely friendly and helpful.

Location

8.0

The hotel is conveniently located with easy access to local attractions.

Dining

5.0

The breakfast options were a bit limited, which was disappointing.

Facilities

8.0

The pool area was fantastic and well-kept.

Owen

United Kingdom, August 2024

7.6/10

I had a lovely stay at this hotel, enjoying the clean and modern rooms that were quite comfortable. The staff was very accommodating, which made the experience pleasant. However, the dining options could definitely use some improvement; breakfast wasn't as varied as I had hoped. The pool area was nice, but the Wi-Fi charges felt a bit excessive considering the price I paid.

Rooms

9.0

The rooms were clean, modern, and quite spacious, making my stay comfortable.

Service

8.0

The staff was very accommodating and made me feel welcomed throughout my stay.

Location

9.0

The hotel is situated in a convenient location, easy to access various attractions.

Dining

5.0

Breakfast options were rather limited, and I wished there were more variety.